24 hours - 7 days a week
2408 Broadmoor Blvd, Suite 2
Monroe, LA 71201
Phone (318) 807-0525
Fax (318) 807-1077
Home « Mission & Vision

Mission statement

Affinity Health Group strives to be a health care innovator by proactively seeking opportunities to improve the quality of health care while balancing the cost of that care.

Vision statement

We are committed to service. We believe our employees, members, and providers deserve and expect honesty, integrity, quality, and excellence in a healthcare company. We believe outstanding customer service is achieved by continually working to improve oneself and the health care product provided.

We are committed to strength. We are strong to keep you strong. We believe in providing our members with wellness and preventive services to promote health. We strive not only to offer quality health care, but a higher quality of life as a result of that health care.

We are committed to satisfaction. We believe communication must be clear to meet all proper expectations. Only with the understanding of one's coverage can proper expectations be made and satisfaction obtained. It is the goal and desire of every employee to provide excellent customer service thereby achieving member and provider satisfaction.

We are committed to solutions. We believe that for every challenge there is a win-win solution. We believe that a strong provider network and a variety of services are needed to meet the needs of our community and to provide quality health care.

We are committed to success! We believe that companies don’t succeed, people do! You make Affinity Health Group possible. Therefore, it is our mission to help you succeed by providing exceptional service, solid strength, customer satisfaction, and innovative solutions for your health care needs.

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